Delivery Info & Fee Schedule

Emergency Refill Fees

Emergency Delivery Fee for “Will-Call” Customers:

  • $60.00 per trip for orders placed after 3PM for deliveries needing to be made within two business days.
  • $125.00 per trip for orders placed after 3PM for deliveries needing to be made same-day, or during non-business hours or holidays.(Holidays are listed at

Out-of-Gas Delivery Fee for “Will-Call” Customers:

  • $75.00 per trip when the driver has to start your system up again and run a leak check test. This is in addition to the Emergency Delivery Fee listed above. Click here to read about the safety measures you should take when you run out of gas.

Minimum delivery for call-in orders:

  • 200 gallons (this minimum applies only to tanks that are 500 or 1000 gallon tanks; smaller tanks will be filled)

Customers on “Scheduled Delivery” or Budget accounts will not have a charge for an out-of-gas situation providing your account has no past due balance. 

Customers with 30 days or more past due balances and Budget customers that have missed 2 monthly budget payments are considered to be “Will-Call” Customers.

We ask that scheduled delivery customers monitor their tank gauges from May through August as our propane drivers are not on their regular routes at this time. 

New customers will be placed on a "Scheduled Delivery" status. Please call the office if you are a new customer and would like to be switched to a "Will-Call" status. 

COD(Cash on Delivery) customers are required to have payment in our business office prior to delivery OR have contacted our office at the time of delivery request to make payment arrangements.